Customer Service Executive

We are a local distribution company representing more than 20 established global brands in the field of industrial automation, energy & environmental monitoring and power quality. We are part of a public listed company and for the last 30 years, we have been recognized in the industry for offering innovative and high quality industrial solutions.

We are currently seeking dynamic individual to join our team.

Using your product knowledge and customer service skills, your responsibilities will include sales activities and ensuring that each customer is highly satisfied and that they feel valued. Teamwork is key as you work with suppliers/vendors and various internal departments. This unique opportunity, with an advanced level of responsibility, will enhance your experience and help further your career.

Duties and Responsibilities

  • Manage customer sales inquiries for both cash and credit transactions
  • Up-sell or cross-sell company products and services as appropriate
  • Monitor and follow-up on outstanding order status using the ERP system and take necessary actions to fulfil customer orders
  • Liaise and work collaboratively with internal and external stakeholders to ensure customers receive their complete order within the timeframe given
  • Process and release accurate invoices for all relevant sales orders

Requirements

  • Diploma in Electrical, Electronic, Mechatronics Engineering, or a related discipline with engineering knowledge
  • Working knowledge of Microsoft Office applications with strong knowledge of Excel to include V-lookups, pivot tables, and formulas
  • Ability to work and thrive under pressure in fast-paced environment while being able to multi-task

Note:

i) Office hour: 8am – 5:30pm (5 days work)
ii) Successful candidate will be provided with relevant training.
iii) Office cook lunch provided
iv) Medical & Dental benefits
v) Free parking
vi) Quarterly incentive schemes, 6 monthly bonus, and annual Profit Sharing

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How to Apply

If you are ready to take on exciting challenges in a growing and progressive organization, please e-mail your application stating your previous company’s nature of business, your scope of work & responsibilities, reason for leaving,
current and expected salary to:

LKH Precicon Pte Ltd
63 Hillview Ave #10-21, Lam Soon Industrial Building, Singapore 669569
Attn: Ms. Jasmine Lee – [email protected]

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