Customer Service Executive (Indoor Sales)

Job Responsibilities

  • Manage and process customer sales inquiries for both cash and credit transaction;
  • Manage and resolve customer and stakeholder complaints and issues;
  • Perform sourcing activities to meet customer requirements and project needs;
  • Builds positive and effective relationships with customers and stakeholders and ensures their satisfaction;
  • Engage in persuasion and negotiation, resolve problems, and have decision-making skills which include escalating unsolved cases to the relevant stakeholders and departments.

Job Requirements

  • Effective communication and interpersonal skills;
  • Passionate about servicing customers;
  • Professional attitude and good team spirit;
  • Ability to work and thrive under pressure in a fast-paced environment while being able to multi-task;
  • Ability to learn new computer software (MS Office, ERP system, automation software);
  • Experience in related industry (e.g., electronic manufacturing, infrastructure, construction, offshore and marine, aerospace maintenance repair, and overhaul, etc.);
  • Engineering knowledge is required, preferably in electrical engineering.

Highlights and Benefits

  • Generous compensation package to include quarterly incentive schemes and annual profit sharing
  • Medical and dental benefits
  • Relevant training and invaluable experience. This is a unique opportunity to expand your career and enhance your resume. Paid relevant training is provided to employees to ensure full success.
  • Free parking
  • Work for a company that cares about you. We would not be successful without our valued employees which is why we invest in our employees’ personal well-being and professional growth.
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How to apply

If you are ready to take on exciting challenges in a growing and progressive organization as you take the next step in your career, please e-mail your application stating your previous company’s nature of business, your scope of work & responsibilities, reason for leaving, current and expected salary to [email protected] or you can fill up the form below.

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