Customer Service Executive

Using your product knowledge and customer service skills, your responsibilities will include sales activities and
ensuring that each customer is highly satisfied and that they feel valued. Teamwork is key as you work with
suppliers/vendors and various internal departments. This unique opportunity, with an advanced level of
responsibility, will enhance your experience and help further your career.

E-Commerce Executive (B2B) - Position Overview

  • Manage customer sales inquiries for both cash and credit transactions
  • Up-sell or cross-sell company products and services as appropriate
  • Monitor and follow-up on outstanding order status using the ERP system and take necessary
    actions to fulfil customer orders
  • Liaise and work collaboratively with internal and external stakeholders to ensure customers
    receive their complete order within the timeframe given
  • Process and release accurate invoices for all relevant sales orders

Highlights and Benefits

  • Generous compensation package to include quarterly incentive schemes, half-yearly variable bonus and annual profit sharing
  • Medical and dental benefits
  • This is a unique opportunity to expand your career and enhance your resume. Paid relevant training is provided to employees to ensure full success.
  • Free parking
  • Lunch provided through an office cooked lunch
  • Work for a company that cares about you. We would not be successful without our valued employees which is why we invest in our employees’ personal well-being and professional growth.

Required Skills & Experiences

  • Diploma in Electrical, Electronic, Mechatronics Engineering, or a related discipline with
    engineering knowledge
  • Working knowledge of Microsoft Office applications with strong knowledge of Excel to include
    V-lookups, pivot tables, and formulas
  • Candidates who are familiar with digital platforms, e.g: Hubspot, Salesforce, on-line chat, e-
    store management, will also be considered
  • Ability to work and thrive under pressure in fast-paced environment while being able to multi-

Job Type:  Permanent, Full-Time
 8:00 a.m. – 5:30 p.m. (5 days a week)

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How to apply

If you are ready to take on exciting challenges in a growing and progressive organization as you take the next step in your career, please e-mail your application stating your previous company’s nature of business, your scope of work & responsibilities, reason for leaving, current and expected salary to [email protected] or you can fill up the form below.

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