Manage and supervise the administration works
- Check and ensure the completed test report is signed by authorised approved signatory
- Review and update the test standard to the latest version (e.g., yearly)
- Respond to the client for testing and technical enquiry
- Schedule for Inter-Lab / Proficiency test program
- Ensure SAC-SINGLAS accreditation is successful
- Monitor, track and close any non-compliance cases
Plan and manage maintenance and calibration of testing machine and equipment to ensure availability and reliability, which include:
- Schedule and send Lab equipment/machine for calibration
- Maintenance schedule for the machine and equipment Develop staff capacity and capability to support operational/business needs:
- Provide OJT, technical training and guidance
- Mentoring and coaching
Quality Management System (QMS)
- Apply the QMS policy for laboratory testing, inspection and certification to meet the ISO / IEC standards and regulatory bodies’ requirements
- Plan and conduct management review
- Manage change and traceability
- Act as resource person for the department (related to quality standards)
- Prepare and revise relevant documents for compliance (e.g., NDT procedures, risk assessment, method of statement, etc)
Quality Assurance
- Assist in managing internal audits on department’s quality system compliance
- Prepare department for external assessment (e.g., ISO, SAC, etc) to achieve/maintain accreditation
- Close all non-compliance and findings from internal audits, and external assessment
Compliance
- Participate in internal audit for compliance:
– Documentation including equipment maintenance regime
– Work procedures and standards (e.g., technical testing, inspection, etc)
– Staff competency
- Close all non-compliance and findings from external assessment
- Assist in managing the sustainability of the corrective actions for non-compliance and findings